8 x

Longer Comments

3 x

More Responses

100 x

Faster Insights

90 %

Reduced Effort

200 %

More Constructive

10 x

Return on Investment

EQUIPPING YOUR CUSTOMER LISTENING VOYAGES

Our Complete Toolkit for Audience Intelligence

Survey Platform

  • Comments
  • Ratings
  • Polls
  • Intent Tags
  • Social Experiences

Hosted Engagements

  • Landing Pages
  • White Labeling
  • Custom Domains
  • Infrastructure Provided
  • Instant Setup

API & Widgets

  • Embeddable
  • Integration Ready
  • Developer Friendly
  • Scalable
  • Reliable

AI Reports & Chatbot

  • Smart Filters & Trends
  • Analyst LLM, Sebastian Alpha
  • Automated Reporting
  • Representative Comments
  • Ready Out-the-box

YOUR AUDIENCE IS YOUR COMPASS

Benefit from asking.

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Amplified Engagement

Rally passionate audiences and foster productive discussion

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Superior Data and Insights

AI-powered instant analysis replaces manual efforts.

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Competitive Advantages

Move faster than competitors by doing research more quickly.

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Innovate and Test

Rapidly validate concepts with real-time feedback.

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Accelerated Decision-Making

Eliminate delays and incorporate feedback into more decisions.

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Cost Savings and Efficiencies

Save time and money by adopting our proven methodology.

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Supersized Panels

Operate panels online with larger audiences for less.

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Brand Loyalty

Establish goodwill with customers by involving them.

EMBARKING INTO ALL VERTICALS

Pioneering engagement and insight for everyone.

Fan Engagement & Sports

Crowdsource insights shaping gameday experiences and more.

Travel & Hospitality

Validate new offerings by understanding evolving preferences.

Human Resources

Facilitate open dialogue developing effective workplace policies, culture.

Politics & Civic Engagement

Amplify constituent voices to guide policy and initiatives.

Technology & Innovation

Rapid user feedback for accelerating product roadmaps.

Media & Publishing

Understand audience resonance for impactful content strategies.

Educations & EdTech

Capture student/educator input enhancing learning experiences.

Retail & eCommerce

Validate product concepts aligned with true consumer needs.

OFFICIAL PARTNERS & CLIENTS

We chart the way for these great partners.

  • Tempo Reading
  • University of Bath
  • iSAW
  • Pilot Beer
  • APL Media
  • Sharks FCA
  • Bolton Wanderers FC
  • Cardiff City FC
  • Hibernian FC
  • Aberdeen FC
  • The ability to quickly gather fan feedback, analyze it, and re-engage with new survey options was invaluable in our kit design process. Social Asking's platform enabled us to listen to our fans' voices, understand their preferences, and deliver a kit they truly loved, all within a tight turnaround time.

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  • Social Asking's comprehensive survey capabilities and rapid turnaround time for insights have been game-changers for Cardiff City FC. By capturing both quantitative and qualitative data, we can truly listen to our fans' voices and make informed decisions that enhance their experience and drive revenue for the club.

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  • The collaboration between Social Asking, Hibernian FC, and Pilot Beer offered a striking example of how commercial partners and clubs can work together to enhance fan experiences, all while honoring their preferences. This experience further supports the notion that engaging your audience can effortlessly combine ease, efficiency, and benefits for all involved parties.

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  • This platform's unique ability to foster genuine communication and capture evolving perspectives in a safe, structured environment has allowed us to gain invaluable insights from our student program. By facilitating open discussions without toxicity, Social Asking empowers every voice to be heard, ensuring our students are not just ticking boxes but are truly engaged in the conversation.

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  • Every football club in the country should be getting you in to help with that fan engagement piece.  It's really important to engage your fans--but do it properly, and do it in a real way. Giving fans that voice is really important.  It's been hugely successful. I've not seen anything like it on the market.

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CASE STUDIES

They struck gold, you're next.

ROLES AND APPLICATIONS

Is this for me?

CEOs & Managing Directors

CEOs & Managing Directors

As strategic leaders, CEOs and Managing Directors need comprehensive customer insights to ensure their organizations make informed, data-driven decisions aligned with audience needs. Social Asking provides that centralized customer truth to guide corporate strategies, investments and priorities.

CX & Marketing Leaders

CX/Marketing Leaders

Creating differentiated, compelling customer experiences is paramount for CX professionals and marketers. Social Asking allows them to deeply understand audiences through engaging feedback mechanisms that generate rich qualitative insights for crafting resonant strategies.

Innovation and Strategy Roles

Innovation/Strategy Roles

Whether innovating new offerings or developing long-term strategic roadmaps, having an intimate grasp of evolving customer needs is critical. Social Asking’s continuous listening capabilities prevent innovation theaters from being disrupted by misaligned investments.

Product / Program Managers

Product/Program Managers

Those responsible for products, services or initiatives require a direct line to customer feedback throughout ideation, prototyping and go-to-market. Social Asking enables rapidly validating concepts and capturing continuous user input.

Corporate Comms Professions

Corporate Communications Professionals

Managing brand reputation and positioning requires harmonizing the customer perspective across messaging. Social Asking provides that unified data foundation to ensure communications resonate.

Market / Customer Research Leaders

Market/Customer Research Leaders

For those facilitating customer/market research, Social Asking streamlines the entire function by automating analysis of real-time qualitative feedback, replacing manual processes.

TURN OPINIONS INTO PROFIT

How does it work?

Frame the problem

Ask an imaginative question to draw targeted conversation about things you want to know about.

Collect raw data

Share a URL or embed your engagement and begin collecting comments and votes.

Analyze

Download insights reports that give you the need-to-know of a conversation not endless comments.

Explore

Use filters to drill down to comments of interest and discover insights as you explore.

Go deeper

Re-engage users with more specific prompts and collect another round of data.

Action

Put your insights to work by making informed decisions that you can back up with quantitative data from your customers.

FAQ & CONSIDERATIONS

We're in ship shape.

WE'LL HELP YOU FIND YOUR TREASURE

Welcome aboard?

Begin your journey today.

Seamlessly organize user data, uncover valuable trends, and gain a comprehensive understanding of your audience’s preferences and concerns.

 

Say goodbye to manual analysis and embrace a streamlined, efficient approach to leveraging user feedback for better decision-making and continuous improvement.

Meet your new insights analyst.

Sebastian Alpha

INTEGRATED AI CHATBOT

Sebastian Alpha Is Your Guide

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Instant Answers to Ad-Hoc Questions

Need to understand customer reaction to a specific product update? The chatbot can instantly analyze all relevant feedback and provide comprehensive answers, without tasking analysts.

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Reduce Data Comprehension Barriers

The conversational interface reduces barriers to comprehending data compared to technical dashboards. Non-analysts can simply ask questions in natural language.

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Uncover Hidden Insights from Qualitative Data

The chatbot can uncover insights hidden within unstructured data sources like open-ended comments, social conversations, support tickets and more – not just structured data.

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Scalable Self-Service Analytics

As data volumes grow, the chatbot allows democratizing insights at scale. Anyone can self-serve answers without straining limited analyst resources.

1. Create

Setup your survey.

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Ask your audience.

2. Share

2. Share

Ask your audience.

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3. Download

Automated PDF report.

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Query the AI bot.

4. Chat

4. Chat

Query the AI bot.

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5. Profit

Make data-driven decisions.

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